Facing high volumes and increasingly complex products, warranty management has become a crucial factor the automotive sector, causing high saving potential in warranty recovery. Time to act!
Facing high volumes and increasingly complex products, warranty management has become a crucial factor the automotive sector, causing high saving potential in warranty recovery. Time to act!
are due to the provision and management of product data
Continuous transparency with up-to-date production information is essential for the efficient handling of complaints during the warranty period and is indispensable in the daily business process. Quality engineers not only need 8D reports for complete defect analysis, but are also dependent on various information from various sources, such as:
Only after checking the target state of the defective component, it is possible to define effective shutdown measures and implement them in production.
However, the information required for this is usually requested manually in personal contact and the provision of this information can take several days. The longer it takes to obtain data, the more inefficient is the entire process of complaints and the decision on corrective action in repetitive manufacturing. Likewise, potential reclaims to suppliers are delayed and additional costs are incurred.
obtain the data through personal contact, manual research and compilation of the required data
The meta data registry is accessible for holders of the required keys. Each data owner grants individual access to potential data receivers. Every data access request and all data transfers conducted are immutably recorded and documented.
The person investigating a warranty case has direct and real-time access to meta data. Upon request the full data sets, still located at the data owner’s site, are transferred to the requestor.
FOR OEMs
FOR SUPPLIERS